Processing and Protection of Personal Data
When you make a booking to stay with us
When you make a booking to stay with us, Waterpark Oan ‘e Poel requires certain information from you. We may also process personal data in other situations, such as when you request information or visit our websites. Below, we explain in more detail which personal data we may process and what we use it for.
What information do we need from you?
First and last name
We like to address you personally in our further communication, which is why we use your personal details. These details are, of course, also necessary to register and process your booking.
Telephone number
We may need to contact you regarding your booking.
Email address
You will receive emails relating to your reservation, invoices and bookings you have made.
Address
Most booking-related information will be sent to you by email. However, if necessary, we may send certain information to your home address.
IP address
When you use our website, we may process your IP address.
Contact, access, correction, deletion and complaints
Upon request, we will inform you whether we process personal data relating to you. Under certain circumstances, you may also request to access, correct, supplement, delete or restrict the processing of your personal data, for example if the information is factually incorrect.
You can contact us at info@oanepoel.nl.
If you have a complaint regarding the processing of your personal data, you may also contact the relevant supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Disclosure of personal data
Under certain circumstances, we are required to provide personal data to relevant authorities. In connection with national or international sanctions legislation, it may also be necessary in certain circumstances to share your data with, for example, financial institutions.
Retention periods
We will retain your personal data for as long as is reasonably necessary for the purposes described in this document. However, applicable legislation may require us to retain certain data for a longer period.
Legal bases
Under applicable legislation, we are required to state the legal bases on which we process your personal data. These are primarily:
- performance of a contract;
- a legitimate interest of Waterpark Oan ‘e Poel;
- your consent; and
- compliance with a legal obligation.
We primarily use your personal data in connection with your booking and therefore on the basis of our contractual relationship with you. Your booking is registered, and we do everything we can to make your stay as enjoyable as possible.Additional interactions, such as reviews, marketing activities and the recording and analysis of your actions, are carried out on the basis of a legitimate interest of Waterpark Oan ‘e Poel.
Data security
We use comprehensive security procedures to protect the personal data we process. These measures are designed, among other things, to prevent unauthorised persons from gaining access to your personal data.
Changes
Waterpark Oan ‘e Poel reserves the right to make changes to this Privacy Statement. We therefore recommend checking this Privacy Statement regularly for updates.
